Privacy Policy

Last updated: March 31, 2026

1. Introduction

SaloHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered CRM platform services.

2. Information We Collect

2.1 Personal Information

• Name, email address, and contact details
• Business information (company name, industry, website)
• Account credentials and authentication data
• Payment and billing information (processed securely through Paddle)

2.2 Usage Data

• CRM data you connect and analyze through our platform
• AI analysis requests and results
• Conversation history and media files
• Platform usage patterns and preferences

3. Payment Information & Paddle

• Credit card and payment method details
• Billing address information
• Transaction history and invoices
• Subscription management

Paddle acts as the data controller for payment information. We do not store your complete credit card numbers on our servers. For more information, please review the Paddle Privacy Policy.

4. How We Use Your Information

• Provide and maintain our AI-powered CRM analysis services
• Process payments and manage subscriptions via Paddle
• Generate AI insights, lead analysis, and conversation summaries
• Send important service updates and notifications
• Improve our platform and develop new features
• Respond to customer support requests
• Comply with legal obligations

5. Data Sharing & Disclosure

We may share your information with:

• Paddle: For payment processing and subscription management
• AI Service Providers: For generating insights and analysis
• Cloud Infrastructure: For hosting and data storage
• CRM Integrations: When you connect external CRM systems
• Legal Requirements: When required by law or to protect our rights

6. Data Security

We implement appropriate technical and organizational measures:

• Encryption in transit and at rest
• Secure authentication and access controls
• Regular security assessments
• Payment security through Paddle's PCI-compliant infrastructure

7. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Payment records are retained according to Paddle's retention policy and legal requirements. Upon account deletion, we will delete or anonymize your data within 30 days.

9. Cookies & Tracking

We use cookies and similar technologies to improve user experience, analyze usage, and for authentication purposes. You can control cookie settings through your browser preferences.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Contact Us

If you have any questions about this Privacy Policy: